The right service from the right provider at the right price
for the taxpayer.
Worcestershire County Council is committed to becoming an
excellent commissioning-based authority. This means that a
consistent process is being applied to all services to source the
right service from the right provider at the right price for the
The council is open to who provides services across the economy and
whilst the internal provider may sometimes be the best option, the
commissioning approach is providing opportunities for businesses,
social enterprises and the voluntary and community sector to
provide services to the organisation.
There are 4 stages to Worcestershire County Council’s
(WCC’s) Commissioning Process.
1. Evaluate - start by involving and listening to customers,
researching all available information to identify priorities
through the democratic process. Consider the delivery options about
how to best meet the outcomes required.
2. Design the service specification giving further consideration
to how best to deliver the outcomes required.
3. Source the right provider for the customer at the right price
for the tax payer.
4. Review the performance of the provision by checking it is
delivering against quality standards and take action when
A range of providers and service options will be considered
throughout the process. However, in the third stage ‘Source,’ a
future provider will be found. This will either be the internal
provider or will result in the service being outsourced.
To view further details about current opportunities to supply the
County Council and to register to be notified of opportunities as
they become available, visit the e-Tendering Portal at www.worcestershire.gov.uk/procurement
This page was last reviewed 14 April 2014 at 16:52.
The page is next due for review 11 October 2015.