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The right service from the right provider at the right price for the taxpayer.

Worcestershire County Council is committed to becoming an excellent commissioning-based authority. This means that a consistent process is being applied to all services to source the right service from the right provider at the right price for the taxpayer.

The council is open to who provides services across the economy and whilst the internal provider may sometimes be the best option, the commissioning approach is providing opportunities for businesses, social enterprises and the voluntary and community sector to provide services to the organisation.

Commissioning ImageThere are 4 stages to Worcestershire County Council’s (WCC’s) Commissioning Process.

1. Evaluate - start by involving and listening to customers, researching all available information to identify priorities through the democratic process. Consider the delivery options about how to best meet the outcomes required.

2. Design the service specification giving further consideration to how best to deliver the outcomes required.

3. Source the right provider for the customer at the right price for the tax payer.

4. Review the performance of the provision by checking it is delivering against quality standards and take action when needed.

A range of providers and service options will be considered throughout the process. However, in the third stage ‘Source,’ a future provider will be found. This will either be the internal provider or will result in the service being outsourced.

To view further details about current opportunities to supply the County Council and to register to be notified of opportunities as they become available, visit the e-Tendering Portal at

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This page was last reviewed 25 April 2014 at 15:42.
The page is next due for review 22 October 2015.