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Frequently Asked Questions

Frequently Asked Questions (FAQs)

Bus FAQs

  1. Do you supplied printed copies of bus timetables?
  2. How much do bus tickets cost?
  3. What is the best way to plan a journey?
  4. When are dogs allowed on buses?
  5. Who do I contact to get errors in the the bus timetables section of the website corrected?
  6. Why does the website not show the latest version of the current timetable?

Concessionary Travel FAQs

  1. What is the National Bus Concession?
  2. Am I eligible for concessions?
  3. What exactly is off peak travel?
  4. What if I sometimes require a companion when I travel. Can they travel for free throughout England too?
  5. What is the definition of a 'local' bus?
  6. Will I be able to enjoy free travel everywhere within the UK?
  7. Is it free travel only applicable to buses?
  8. Is Park and Ride included?
  9. Is there a limit to the number of times that a pass can be used?
  10. Will my pass be issued immediately?
  11. My pass was issued by my district council. Will it still be valid?
  12. Do I have to pay for my pass?
  13. What if I don't apply for my pass?
  14. What if I lose my pass?
  15. At what age can I apply for my bus pass?

School and College Transport

  1. What if I want my child to attend a school other than the designated or nearest one?
  2. Will transport assistance be given to nursery schools?
  3. Will transport assistance be given to independent schools?
  4. What if my child doesn't have their pass when boarding the bus?
  5. When should application forms be submitted?
  6. How will I know if my child is only entitled to free transport assistance until the age of 8?
  7. What happens if my child wishes to stay on at school after the age of 16?
  8. What happens if a pass is lost or stolen?
  9. Can I get a refund?
  10. What should I do if I move address?
  11. What about transport in bad weather?
  12. What type of transport is provided?
  13. What about the Application Timetable?

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This page was last reviewed 13 November 2013 at 13:13.
The page is next due for review 12 May 2015.