Children's Social Care Services

Compliments, Comments and Complaints Procedure

Stage 3 - Review Pane

The Review Panel is a meeting of 3 people who don't work for Children's Social Care Services. You can go to this meeting if you want to, and the person who helped you to make your complaint can attend as well.

After the meeting the Panel will write to you telling you what they have advised Children's Social Care Services to do. Children's Social Care Services will then write to you telling you what they will do about your complaint.

It's OK to complain. Don't be scared. We will take your complaint seriously. You can help to put things right.
Three independent people make up the Review Panel. You can attend if you want to.

Don't be afraid. It's OK to complain

This page was last reviewed 19 September 2012 at 20:42.
The page is next due for review 18 March 2014.