Booking a Computer

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• Over the internet go to the computer booking page
  
• Ask a member of staff to book a computer for you

When you have booked a computer, please make a note of the number of the computer ("unit" on the booking system) that you have booked. You will need this to find the computer that is waiting for you.

How to Book a Computer

When you use the system to book a computer for yourself.

1. First type in your library card number, and then click on "Login" (or press the Return/Enter key on your computer keyboard).  
2. Move your cursor over the choice "Reservations" and choose, from a drop-down list, the library at which you want to book a computer.  
3. Next choose the date for which you want to book a computer, and then the time - either by clicking on a time period on the computer or by typing in the time.  
4. Confirm the booking by clicking on "Create" (to create the booking) then your booking will be made.

If you want to cancel the booking you can do so by clicking on the session you have booked and clicking on "Delete" on the screen.

How to Login

1. When you come the library to use the computer, look for the computer with the number of the one you have booked.
2. When your computer session is about to start it will automatically log out any person using the session before the one you have booked, ready for you to log in.
3. When prompted, type in your library card number, press Return/Enter or click on Login.  You will then be required to accept the terms and conditions of use by reading them on screen and clicking on the accept button; you must do this every time you use a computer or the system will not allow you to log in.

Frequently Ask Questions

1. What do I need?
2. What if I don't have my card?
3. I haven't booked, can I still use a computer?
4. Do I need to be a library member to use a computer?
5. Can under 16s use the computers?
6. How far ahead can I book a computer for?
7. How long is a computer session?
8. Is help available to use the computers?
9. Can I print from the computers?

Answers

1. Q1. What do I need?
   A1. You must be a library member and have your library card with you to book or to use a computer - please see instructions below.
2. Q2. What if I don't have my card?
   A2. If you have forgotten your card, you may be asked to show some proof of identification.
3. Q3. I haven't booked, can i still use a computer?
   A3. If you visit a library to use a computer but you have not booked in advance, there may not be a computer free; however, if a computer is free and has not been booked by another person you will be able to use that computer until the next booked session.
4. Q4. Do I ned to be a library member to use a computer?
   A4. Yes, you must be a member and have your Worcestershire Libraries card with you to book or to use a computer in a Worcestershire public library - if you are not already a member please ask the staff at any Worcestershire public library.  Anyone can join the library to use the computers.  If you also want to borrow books or other items, you will need to show proof of identity and address, but if you only want to use the computers and you do not have proof we can give you a card valid for a few weeks.  If you are a very short-term visitor (for example in the county only for an hour or so) we can give you a card valid for one use.
5. Q5. Can under 16s use the computers?
   A5. If you are under 16 you must be a member and also have your parent's consent to use the library computers - if you have not got this already please ask for a form at any Worcestershire public library.
6. Q6. How far ahead can I book a computer for?
   A6. Please note that you can only book up to one week ahead.
7. Q7. How long is a computer session?
   A7. You can book sessions up to a total of 2 hours on any one day
   When you have booked a computer and it is waiting for you to log in, it will display your name.
   Last sessions end between 5 and 15 minutes before closing time.
8. Q8. Is help available to use the computers?
   A8. Help sheets have been produced to help you with some of the common tasks you may wish to do on the computer, such as using digital camera's or mp3 players. Go to the list of help sheets.
9. Q9. Can I print from the computers?
   A9. We have now installed colour printers in some of our largest libraries at Malvern, Worcester, Kidderminster, Redditch, Bromsgrove and Evesham. Please ask staff if you are unsure about how to choose colour rather than black and white prints.