Frequently Asked Questions
FAQs about School Information

How can I get a copy of a Lost examination Certificate?
Read this PDF document Lost Examination Certificate
(PDF)
Who is the County contact for the Duke of Edinburgh Award?
Ms Jules Issacs-Garfield, Accreditation Officer who is based at
Droitwich Youth House and can be contacted on 01905 771386.
How are school term dates determined?
The
Education (School Day and School Year) (England) Regulations 1999
(SI 1999 No. 3181 (External Website)) require schools to have
at least 380 half-day sessions (190 days) in each school year,
beginning with the first term to start after July. This is
consistent with the 195 days a year required by a teacher's
statutory conditions of service: the additional five days are for
in-service training. Worcestershire LA publishes a 195 day calendar
and it is left up to the individual school to decide when the
training days take place.
Every spring the LA consults on term dates for the next academic
year plus one and once agreed they are published in the summer term
of the current academic year
How can I make a complaint about a school?
Please read the
non-curriculum complaints guidance notes (PDF) produced by
the Parent Partnership Service.
From the 1st August 2012 the law on complaints about schools
changed. The Local Authority no longer has any role in the
investigation of complaints. All complaints will need to be
referred direct to the schools. Complainants should request a copy
of the schools complaints policy which will lay out the procedure
that the school will be following when investigating the
complaint.
Complaints at Stage 4, following a Governors Complaint Panel,
if unresolved should be sent to the Secretary of State for
Education, Sanctuary Buildings, Great Smith Street, London, SW1P
3BT
What do I do if my child is being bullied, or is bullying?
Please read the bullying
guidance notes (PDF 117 KB) produced by the Parent
Partnership Service.
This page was last reviewed 13 March 2013 at 12:44.
The page is next due for review 9 September 2014.