The aim of the services is:
- to provide a system of support for individuals who have a
physical and/or sensory impairment
- assist them to increase their independence
- gain greater control over their lives
- become active members of their community
This can range from the provision of information, through to an
individualised package of support which will assist an individual
to identify a plan of action to achieve their aims.
All Connect staff will adopt a positive and sensitive position
towards impairments, and wherever possible, attempt to raise public
awareness of impairment related issues.
The service is available to:
- Any resident of Worcestershire, who has a physical and/or a
- Is aged between 18 and 65 years
To receive a service, contact the Access Centre on 0845 607 2000, who will be
able to provide an initial assessment of your needs. Staff at your
local Connect will be pleased to support you to make this call.
Process of delivery
Arrange a visit
Following a formal referral to the service, the Connect Team Leader
will contact you to arrange a visit, during this visit you will be
supported to begin identifying your aspirations.
Find out who your support work will be
A support worker will be allocated to you, and they will work
alongside you to establish, and agree, a plan as to how your
aspirations can be achieved.
Look for ongoing support
Following an initial period of support from the service, Connect
will 'step back', and look for alternative means of continuing
support from perhaps family, friends, or other sources.
Whilst all Connect buildings are totally accessible with
disabled toilet facilities, the Connects in Wyre Forest (Kidderminster) and
also have a more comprehensive facility in the form of personal
These facilities, which are available outside of normal working
hours, are offered to those users and carers who are unable to use
conventional toilet facilities for people with disabilities, and
have registered and undertaken training in the use of the
equipment. For more information, please contact the appropriate
All Connects will offer weekly 'drop ins' which provide
opportunities for people with disabilities to meet with others and
listen to visiting speakers. These are available to adults with a
physical disability or sensory impairment of any age. For details
around opening days and times, please contact your local Connect.
See links below.
Information and advice
All Connects work closely with a variety of voluntary
organisations, and if they are not able to help with a particular
piece of advice themselves, they are able to offer signposting
facilities to the appropriate agency.
Whilst we currently make no formal charge for the support staff
members of Connect may provide, it needs to be recognised that the
payment of any costs associated with the pursuit of your chosen
activity, i.e. transport, college fees, admission charges etc
possibly including those incurred by anyone supporting you will be
Hours of operation
To maintain maximum flexibility of the service, apart from the
'Drop ins', the opening hours of the base units vary across the
county, and an appointment system may apply.
Working hours of staff providing 1:1 support can be tailored to
meet individual requirements.
This is a general guide to the services offered by Connect
across the County, and each local Connect will have a leaflet
outlining details specific to them which can be obtained by ringing
the appropriate number below:
|Connect Wyre Forest
- Care Choices -
Information about available care options and help to identify
relevant care providers.
- Care Quality Commission - Get
free, independent reports on the quality of your local homes and
care services to help you make an informed choice.
- Carewise -
Services and activities to support your care needs and general
- Counsel and Care
- National charity working with older people, their
families and carers to get the best care and support.
Disability Living Allowance - Information from
This page was last reviewed 17 May 2013 at 13:41.
The page is next due for review 13 November 2014.