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Help with this site

The Worcestershire Hub Online site has been delivered through partnership working by Worcestershire's 6 Districts and County Council.

Here are some tips to help you find your way around the site:

• Finding information
• Sections of the site
• New pages
• Accessibility
• Bookmarking pages
• Attachments
• Feedback

Finding information

Our site contains a lot of information and it can sometimes be difficult to know where to start. We have tried to organise the information on our site so that you can find what you want as quickly and as easily as possible.

There are several ways to find the information you are interested in:

Menus: Use the menus at the top and left-hand side of each page to look for information by topic.

Quick links: There are a number of useful links at the top of each page which link directly to key areas of the website, including the home page, and our jobs section.

A to Z: The A to Z is a comprehensive list of topics and services provided by the council, in alphabetical order. Look under "R" for Recycling, for instance.

Search: The search facility will search the whole site for you using the keywords you type into the search box, which can be found at the top right of each page. If you wish to narrow down your search, use our Advanced Search option.

If you have any difficulty finding the information you require please get in touch and we will do our best to help.

Sections of the site:

You can navigate through the site using the links on the main menu bar of each page to move between sections. All the links within each section are listed on the left-hand side of the page. You can get back to the home page by using the "Home" link top left on each page.

The main sections of the site are:

• Business - Information for businesses in the city, including economic development, regeneration, business regulations and other useful services.
• Learning - Pages about education, including schools, training for employment, and adult learning.
• Leisure - Information about events, leisure facilities and activities, including sport, museums and library services.
• Living - Information for the community, including local council services, organisations, and information for young people.
• Social Care - Information about fostering and adoption, Home care, residential care and services for vulnerable people or anyone with a disability
• The Council - Information about council structure, procedure and policies. Includes information about MPs and councillors, our online services, and jobs available with the Council.
• Transport - Pages about transportation in Worcestershire, including road safety, project express, choose how you move and bus timetables.

New pages:

New and updated pages are listed on our What’s New page.

We endeavour to make sure that the information on our site is kept up-to-date. If you scroll to the bottom of each page you can see when the page was last updated.

Accessibility:

If you wish to view the site without graphics, use the Text Only link in the top left-hand corner of each page. Use the Text and Graphics link to display images once again.

If you wish to alter the font size, (if you are using Microsoft Internet Explorer) from the menu at the top of your screen select View, then Text Size, and choose the size at which you would like to display the text. If you are using another type of browser the procedure may be slightly different - please use your browser's Help button for information.

Access keys are also available as an alternative form of navigation and are supported in most browsers.

Bookmarking pages:

You can 'bookmark' a page so that you can easily find it again at another time.

To do this in Microsoft Internet Explorer select Favourites from the menu bar at the top of your screen, then Add to Favourites.

To do this in Netscape select Bookmarks then Add Bookmarks.

Other browsers may require a slightly different procedure - use the browser's Help button to find out more.

Attachments:

PDF Attachments

Some information on the site is available as PDF documents (Portable Document Files). To view these files you will need Adobe Acrobat Reader. This is a plug-in which you can download (copy onto your computer) for free from Adobe. You will see a link to the Adobe site on every page which has a PDF document attached to it.

Tools and help are also available to help you access these files: http://access.adobe.com.

Word Documents

If you do not have Microsoft Word on your computer you can use Word Document Viewer to enable you to view Word documents.

Excel Files

If you do not have Microsoft Excel on your computer you can use Excel Document Viewer to enable you to view Excel documents.

Feedback

Our get in touch page gives details about contacting the Council by post, telephone, e-mail and fax, and also links to contact details for our major services. You will find a link to the get in touch page at the top of every page.