
Residents in Upton-upon-Severn and the surrounding area can now access their council services through the Worcestershire Hub in the new Upton-upon-Severn Customer Service Centre.
Based in the refurbished Upton-upon-Severn Library, Worcestershire Hub customer service advisors work alongside library staff and West Mercia Police. As well as being able to get advice or information about a wide range of council services, there are also private interview facilities available for customers.
Our priority is to provide a single point of contact for any council related enquiry.
| Address | Upton-upon-Severn Customer Service Centre School Lane Upton-upon-Severn |
| Postcode | WR8 0LE |
| Telephone | 01684 862151 (Mon - Fri 8.30am - 5.30pm) Face-to-face: Mon 1.30pm – 5.30pm, Wed & Fri 9.30am – 5.30pm (closed 12.30pm – 1.30pm) |
| Fax | 01684 574906 |
| worcestershirehub@malvernhills.gov.uk | |
| Website | Malvern Hills Council |
| Opening Times | Monday 1.30pm - 5.30pm Wednesday & Friday 9.30am - 5.30pm (closed 12.30pm - 1.30pm) |
| Out of Hours | 0845 056 8035 You can contact this number out of hours for the following problems: Noise, Serious Drainage Problems and Serious Bonfires (this number is in case of emergency or urgent attention only, it is NOT an advice line) |
| Highways Out of Hours | 07774 972997 You can use this number to report faulty traffic lights or urgent Highways issues (this number is in case of emergency or urgent attention only, it is NOT an advice line) |
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