Elaine Cooper is Records & Information Services Manager and managing the Record Office on a day to day basis; she can be contacted on 01905 766350.

Heidi McIntosh is Acting as Corporate Information Manager and can be contacted on 01905 728762.

• The overall management of the County Record Office.
• Ensuring the County Council’s fast and efficient response to requests concerning access to information, including Data Protection, Freedom of Information and associated legislation.
• Ensuring the maintenance of the County Council’s corporate memory for statutory, legal, evidential, administrative, and research purposes.

• Managing the custody and preservation of, and access to, historic records of the County and Diocese of Worcester.
• Supervising staff engaged for these purposes.
• Overseeing all necessary plant and premises.

• Identifying, appraising and developing the potential for projects that will enhance the collections and services of the Record Office.
• Current projects include the Worcester City archives and also the Vesta Tilley collection.

CH Branch Staff

• Being in charge of the day to day running of the County Hall branch, including the overall supervision of the staff there.
• Leading the cataloguing team with overall responsibility for acquiring, cataloguing and storing collections.
• Contributing to outreach through involvement with the oral history team.

• The development of Record Office computerised cataloguing using CALM software.
• Maintaining records of new accessions
• Prioritising new accessions within the cataloguing backlog.
• Converting existing paper catalogues to computerised version at collection level.

• Reviewing and appraising of records.

• Running the public searchroom at the County Hall branch.
• Outreach activities such as giving talks and hosting visits.
• Education work, including taking part in teacher training events, co-coordinating and working on education packs and newsletters.
• Deputising for the Head of Repository.

• Assisting in the curation and promotion of the Record Office photographic and image collection.
• Assisting in the administration and organisation of outreach activities.
• Preparing or assisting in the preparation of Record Office exhibitions.

• Photographing the records in analogue and digital form for archival and access purposes.

• Assisting the Senior Microfilmer / Digitiser.

• Being the frontline for staff with searchroom queries.
• Overseeing volunteers and their projects.
• Looking after the development of preservation issues.
• Cataloguing and overseeing the indexing of inventories.
• Maintaining the County Hall Branch Library.

• Ensuring the smooth day-to-day running of the service.

• Cataloguing the Croome collection - the archives of the Earls of Coventry.
• Promoting the use of the Croome collection through outreach activities.

• Catalogue and promote the use of the Worcester City archives.

Some of the History Centre staff       

• The overall management of the Worcestershire Library and History Centre.
• Coordinating the Record Office's outreach, events, talks, and education links.

• Purchasing and maintaining the library of local and family history books.
• Running taster sessions for family history websites on the internet on a one-to-one basis. To book a session contact the History Centre.
• Deputising for the Head of Centre.

Louisa Mann

Archivist (Customer Services and Outreach)

and on secondment for 2 days a week to Project Officer

• The development of the Record Office website.
• Outreach activities, such as arranging visits and talks.
• Deputising for the Head of Centre.
• As Project Officer - the procurement of funds for Record Office projects.

• Overseeing volunteers and their projects.
• Overseeing the development of the shop.
• Liaising with the other Senior Archives Assistants at the County Hall Branch to ensure the effective running of both branches.

• Ensuring the smooth day-today running of the service.

• Providing answers to the more complex enquiries sent to the Record Office, such as requests for full histories of individual familiies, house histories and transcripts of wills; local history enquiries and map copying.

MRU staff

Some of the Corporate Information Management Unit staff  

• Elaine Cooper is Acting as Records & Information Services Manager and managing the Record Office on a day to day basis; she can be contacted on 01905 766350.

As Electronic Records Manager:

• Giving advice both to County Council employees and external bodies on the management of their electronic records.
• Looking after the Corporate Information Management Unit, alongside the Corporate Information Manager.
• Providing a link with the Record Office by looking at long-term preservation of electronic records, to make sure that they are available for future generations.
• Overseeing internal and external communication from CIMU
• Supervision of the Electronic Content Management system controlling the paper files
• Training Council staff in records management at all levels of the organisation, and linking with IT professionals to achieve best practice

• Dealing with Council Data Protection Requests.
• Advising and assisting Council staff on Freedom of Information requests
• Training Council staff in information legislation.

• Dealing with the review and transfer of County Council records to the Record Office for permanent preservation.
• Assisting the Information Access Officer with Data Protection and Freedom of Information requests.
• Assisting Council staff and members of the public in accessing and using both current and archived records.

• Ensuring the smooth day-to-day running of the service.