Instruction at the Centre is carried out by a team of professional Outdoor Instructors under the direction of highly experienced Course Directors.

Where applicable instructors hold the appropriate National Governing Body award and ALL are first aid qualified at a high level.

Visiting Staff are expected to accompany groups to lend support and assistance to pupils whenever appropriate, although there is no requirement for them to actually undertake the activity themselves.

Students (and staff) are encouraged to venture outside of their comfort zone and attempt whatever they feel able to take part in. It may be necessary for visiting staff to provide pastoral support to pupils during activity sessions.

The Centre vehicles used to transport clients to and from activity sites are leased from the County council Fleet Services. These are licensed as minibuses and are inspected on a regular schedule, and comply with the minibus regulations fully.