Rail User Groups

Passenger Focus

Passenger Focus is the independent national rail consumer watchdog; their mission is to get the best deal for Britain’s Rail Passengers. This independent public body was set up by the Government to protect the interests of Britain's rail passengers. Their objectives are:

1. Understanding the needs and experiences of rail passengers
2. Securing tangible and measurable improvements for rail passengers
3. Empowering rail passengers with information, advice and advocacy
4. Influencing major long-term decisions that affect rail passengers
5. Being visible, accessible and understood by rail passengers and stakeholders

You can contact Passenger Focus at:

http://www.passengerfocus.org.uk/

There are also three local rail users groups:

Bromsgrove Rail Users Group

Bromsgrove Rail Users Group was established during 2006 with the aim of campaigning for:

• Stops at Bromsgrove for all local northern bound trains
• Improved station facilities at Bromsgrove to include disabled access, ticket buying facilities, better passenger shelters, improved car parking and toilet facilities
• These facilities to be provided by a new station south of the existing station

You can contact the Bromsgrove Rail Users Group at:

http://www.bromsgroverail.org.uk/

Cotswold Line Promotion Group

The Cotswold Line Promotion Group is an entirely voluntary organisation, which was formed 25years ago on 11th March 1978, with the aim of safeguarding and promoting improvements to rail and bus feeder services along the Oxford to Worcester railway line.

In 1986 the group’s activities were extended to include the Worcester to Hereford line. It considers that a mixture of through and local services is essential to the very future of the railway.

You can contact the Cotswold Line Promotion Group at:

http://www.clpg.co.uk/

Stourbridge Line Users Group

The Stourbridge Line Users Group covers the line from Birmingham to Stourbridge, Kidderminster, Droitwich and Worcester although also promote rail services in adjacent areas. The group is dedicated to improving the standard of public transport and aim to create a user-friendly rail service that meets all expectations of reliability, frequency and cleanliness. They also aim to protect the line to and beyond Birmingham and Worcester.

You can contact the Stourbridge Line Users Group at:

http://www.stourbridgelineusergroup.info/