Household Waste Site (Recycling Centre) Site Rules

• Household Waste Sites ( HWS) are provided for Residents of Worcestershire and Herefordshire to deposit their household waste. They are not able to accept waste from any business, school or charitable organisation, or any waste carried for profit. The depositing of commerical waste at a Household Waste Site is an offence; the maximum penalty on conviction is £50,000 and/or twelve months imprisonment (or up to five years’ imprisonment and/or unlimited fine on conviction on indictment). For advice about disposal of business waste please contact the Environment Agency.
• All residents who bring their household waste to the HWS in either a commercial type vehicle or vehicle towing a braked trailer, or non braked trailer over 1.3m load length (not including draw bar/tow hitch) will require a permit issued by Worcestershire County Council. This policy is strictly enforced. Customers without a CVT permit are not allowed to dispose or recycle waste. For more information please visit www.worcestershire.gov.uk/householdwastesites or call 0845 6072007
• CVT permit does not entitle you to deposit commercial waste and if the Recycling Assistant thinks it may be commercial waste you will be refused permission to use the site and further enquires will be made.
• Site staff are authorised to inspect any waste brought into the site, opening sacks if necessary, and to question customers as to the origin of waste.
• Once deposited, all waste becomes the property of the contractor who may recover any reusable and recyclable items. Waste cannot be removed from the facility by the public and trading is not permitted.
• All users must comply with the instructions of site staff and must adhere to all site signage.
• Customers are requested to be courteous to site staff and other customers. Abuse and intimidation of site staff and other customers will not be tolerated and legal action may be taken if this occurs.
• The Household Waste Sites are monitored by Closed Circuit Television (CCTV) and Automatic Number Plate Recognition (ANPR) for the safety and security of customers and staff. This information may be shared with third party organizations for the purpose of enforcement only.
• To help us recycle as much as possible please sort your waste at home and put your waste in the appropriate container. Please do not put non-recyclable waste in recycling containers.
• For your own safety parking outside and walking waste into the Household Waste Sites is not permitted.
• For your own safety and that of site staff, site staff are not permitted to lift items directly with members of the public. Items which require assistance to lift will be handled by trained staff. If you require assistance in unloading please ask a member of staff.
• For your own safety the public are not allowed into marked hazardous areas.
• For your own safety access to the Household Waste Sites (recycling centres) may be restricted when service lorries are operating e.g. collecting containers.
• For safety reasons all children and pets must remain in vehicles.
• Hazardous waste such as asbestos and chemicals must be disposed of correctly and only at those sites which permit such wastes. Please ask a member of staff for help.
• All site users must secure their loads properly to avoid spillage and possible hazards.
• Smoking is not permitted on the Household Waste Sites.
• To access the HWS at Bromsgrove (Quantry Lane) or Redditch (Park Farm) you will be required to display either a Residents Permit issued by Worcestershire County Council, or provide proof of residency within the two counties (Worcestershire & Herefordshire). The following will be accepted as proof of residency:
  • Drivers Licence
  • Recent Utility Bill (issued within the previous 3 months)
  • Bank statement, Council Tax Bill, Property tenancy agreement
  • Valid Commercial Vehicle & Trailer (CVT) permit
  • Current insurance document

Failure to comply with these site rules may result in customers being refused access to the site.