Community Services - Phil Merrick

is responsible for many of the “essential” services such as refuse, recycling and litter collection and public toilets as well as other services which add significantly to the quality of life such as parks, arts, sports and youth development, economic development, tourism, rural and town regeneration and community development support.

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Corporate Projects - Brian Norfolk

is responsible for the development and management of the council’s major projects, providing strategic management of leisure services, supporting other units in maximising community benefits from section 106 negotiations and the management of on and off street parking enforcement.

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Environmental Services - Steve Jorden

is responsible for environmental health and engineering issues. It covers food safety, health and safety, licensing, dog warden, pest control, environment protection, land drainage enforcement, flood alleviation and engineering consultancy.

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Legal & Support Services - Ian Marshall

provides legal advice, services and direction for the council, support for all 45 Councillors and their meetings, office services at the Civic Centre and manages the town centres’ CCTV system.

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Planning Services - Gill Collin

covers five key areas: building consultancy, development control, corporate database team, heritage and policy plans. The service is responsible for all aspects of building regulations, dangerous structures, planning applications, enforcement and appeals, land charges, geographical information systems, street naming and numbering, national land and property gazetteer and conservation as well as tree preservation orders and the Local Development Framework.

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Resources - Vic Allison

provides a range of professional back-office support services including accountancy, audit, exchequer, IT, organisational development, payroll, personnel, procurement, property, risk management and treasury management services.

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Revenues, Housing & Democratic Services - Liz Dyde

split into three key areas: the revenues section bills and collects council tax and business rates, administers housing and council tax benefit and detects and prevents fraud. The housing section works with a wide variety of partners to enable access to good quality affordable housing and where appropriate enabling support to be provided. Democratic services provides a wide and diverse range of services from e-government, through one-stop shops to reprographics.

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Strategy & Communications - Fiona Narburgh

provides council wide direction and strategy. Our main activities are driving improvement, performance management, communications, consultation, community planning, community safety, equalities and diversity.