The English National Concessionary Travel Scheme
Please see our guidance on what you will need to
apply to ensure you have all of the details you will need to
make your online application.
The English National Bus Concession Scheme offers
eligible elderly and disabled people free travel on off
peak local bus services anywhere in England. Off peak hours are
between 9.30am until 11.00pm Monday to Friday and all day weekends
and bank holidays.
When will I receive my pass?
Once you have completed your application you
can expect to receive your new Concessionary Travel Pass within 28
days (unless we require any further information from you, in which
case we will be in touch).
If your pass is due to expire, or it has been lost, damaged or
Please see our guidance on what you will
need to apply to ensure you have all of the details you will
need to make your online application.
Please select the 'Apply, Renew or Replace' button at the top of
the page and chose the relevant option to your enquiry.
- If you are renewing your pass it must be due to expire within
the next three months or have expired within the last 12 months (if
you pass expired over 12 months ago then please submit a
- If you have lost or damaged
your pass then there will be a £5 replacement fee which can be paid
securely via our online payment system using a credit or debit
- If your pass has been stolen
then you will be asked to provide a Crime Reference number.
From 01 April 2011 the responsibility for
providing your bus pass moved from your local borough, city or
district council to Worcestershire County Council.
For people with concessionary passes this
- You will be able to use your
bus pass for free travel on local bus services anywhere in England
between 9.30am and 11.00pm on weekdays and all day on weekends
and Bank Holidays
- Free travel is only
available between 09.30 and 23:00 on weekdays and all day on
weekends and Bank Holidays, however residents of Redditch may
travel before 09:30 on weekdays for journeys commencing in Redditch
under a scheme funded by Redditch Borough Council. Passes will be
accepted on some infrequent services before 09.30, please follow
this link to
view the bus timetables.
- You will be able to use
your bus pass on Community Transport and Dial-a-Ride schemes that
affiliate with the Concessionary Travel Scheme and receive a
discount of £1 per journey on your fare. Residents of Malvern Hills
District will receive an additional subsidy of £1 per journey,
funded by Malvern Hills District Council
- Worcestershire County
Council will continue to allow free travel to companions of
disabled residents who meet additional criteria and this will be
extended to Community Transport and Dial-a-Ride schemes
- Worcestershire County Council
will not issue Transport Tokens. This will affect some residents of
Wychavon and Wyre Forest.
Frequently Asked Questions
For more information please see our Frequently Asked
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This page was last reviewed 13 March 2014 at 10:11.
The page is next due for review 9 September 2015.