Consumer Relations Service
Consumer Relations is responsible for managing
all types of representations (comments, compliments and complaints)
about County Council services, including statutory Social Care
The Consumer Relations Unit:-
- Monitors all
- Independently investigates
- Produces reports with
recommendations for improving services;
- Provides statistical data and
analysis for all Directors;
- Advises and assists in staff
training on complaints handling.
Adult Social Care Complaints Forms
Children's Social Care Complaints Forms
Corporate Complaints Form
This page was last reviewed 7 February 2014 at 13:57.
The page is next due for review 6 August 2015.