Breach House Residential Home
Dated: July 2011
"We have received a great deal of
mandatory training to date & this has been excellent. The
training is of a good standard & the customer service from
Worcestershire County Council is very good. Being able to arrange
flexible training has been a godsend to our home as we have
been able to work around shift patterns and the running of the
business much more than before when we relied
upon external companies. Trainers have been very friendly
& we hope that we can continue to use this service for a long
time to come."
From Pathways4Care Kidderminster
Dated: June 2011
We are a private sector who really struggled with
accessing training not only accessing but also having
training that could be provided to us in house, as within
the domiciliary sector it is really hard to send staff on
training that is not local and to training when the times have
already been allocated, since accessing the help from Tolladine,
our problems have been solved we are able to receive training
course that we need, in a local venue and times to suit around
the staff rota, this has lead to staff feeling less anxious about
attending training, their knowledge and standard of work has
improved and we are able to meet the standards that are
expected from the local authorities and CQC.
- Some of the training courses that have been
provided to us are
- Manual handling
- Safe guarding infection control
- Health and safety
- Safe handling of medication
- First Aid
- Fire awareness
- Challenging behaviour
- Mental capacity act
- Deprivation of liberty
- Food Hygiene
- Risk enablement
- Falls Prevention
I can honestly say that all the training
sessions have been beneficial. They have all been
provided to us at a high standard the trainers have always
been patient and friendly. As has the contact with Tolladine, I
Know who I need to speak to and they have always been helpful and
ensure that every effort is made to meet the staff
Three Counties Care Services Ltd
Testimonial for Worcestershire County Council
Dated: June 2011
We have recently sourced the in-house training
service through the Learning, Development and Well-being Centre of
Worcestershire County Council.
We have mainly received mandatory training and
have found the standard of training provided as excellent.
The trainers have all been very good and friendly and have a good
understanding of the care sector, which comes across with their
level of training.
Previously, we have sent staff to training at
different locations within the Worcestershire area, meaning they
are out for a good part of the day. The benefit of in-house
training is that the staff can usually complete their shifts then
come to the office to receive training.
The service from the staff at the Learning,
Development and Well-being Centre has been excellent.
We would not hesitate in recommending this as
an excellent way to receive training for care staff.
Dated: June 2011
Can I just say how brilliant and flexible the
in house training that we have received from yourselves has
been. We work to a high quality at Amber Support Services and
it is so important to provide our staff with challenging and
knowledge packed training with capable trainers - the feedback we
have received from staff has been very positive.
Once again really sorry that we are both not
around but if you are ever passing again please let us know.
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This page was last reviewed 7 May 2013 at 12:30.
The page is next due for review 3 November 2014.